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- HP Community
- Desktops
- Desktop Video, Display and Touch
- screen repair

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10-29-2022
08:02 AM
- last edited on
10-29-2022
03:42 PM
by
RodrigoB
I need to send off my pc for a new touchscreen repair to H/P as Curry's do not repair this screen anymore
product number [Personal Information Removed] please can I get a number or address to send off for repair.
10-29-2022 10:06 AM
1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
Your part list is here
https://partsurfer.hp.com/partsurfer?searchtext=8CC8040DJ4
the panel you need is 854572-005
might be some available https://www.google.com/search?q=854572-005&sourceid=chrome&ie=UTF-8
one would have to disassemble the system to verify the required panel as there are probably different versions but I am just guessing
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