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‎10-29-2022 08:02 AM - last edited on ‎10-29-2022 03:42 PM by Retired

HP Recommended

I need to send off my pc for a new touchscreen repair to H/P as Curry's do not repair this screen anymore 

product number [Personal Information Removed] please can I get a number or address to send off for repair.

Category:
1 REPLY 1

‎10-29-2022 10:06 AM

HP Recommended

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.

Your part list is here

https://partsurfer.hp.com/partsurfer?searchtext=8CC8040DJ4

 

the panel you need is 854572-005

might be some available https://www.google.com/search?q=854572-005&sourceid=chrome&ie=UTF-8

one would have to disassemble the system to verify the required panel as there are probably different versions but I am just guessing

Thank you for using HP products and posting to the community.
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