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‎02-18-2021 01:38 PM

HP Recommended
Product: HP Envy 32 a0055
Operating System: Microsoft Windows 10 (64-bit)

My screen resolution seems to have degraded a few weeks after I have gotten my computer. It's a 4K 600 nit display. I notice it in text. I experienced this before in a Dell AIO, and I thought it was because it was old, but it seems to be something else. It's a big surprise. 

1 REPLY 1

‎02-21-2021 02:23 PM

HP Recommended

@Leor1

 

I reviewed your post and I understand that you are facing issues with the display resolution.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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