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afshina
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Solved!

the second monitor does not work with HTMI to USB type-C cable

HP Recommended
20W71AA#ABA
Microsoft Windows 10 (64-bit)

Hello,

 

I bought HP Pavilion Desktop TP01-2165z PC with product number 20W71AA#ABA and serial number [Personal Information Removed]. I tried to connect my second monitor via HDMI to USB type-C cable; but it does not work. I am sure my  monitor and HDMI to USB type-C cable do NOT have problem; because they work fine when I connect the monitor to my HP Spectre x360 laptop.

 

Best,  

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iomare
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HP Recommended

Hi,

The USB-C ports on your machine does not support DP alt mode, so they are only for data transfer.

So, the USB-C to HDMI cable will not work.

 

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-tp01-2000a/2100367768/model/2100367779/p...

 

Hope it helps,

David

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Please click on accept as solution if answered your question

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1 REPLY 1
iomare
Level 15
Level 15
12,158 12,095 2,415 4,935
Message 2 of 2
Flag Post
HP Recommended

Hi,

The USB-C ports on your machine does not support DP alt mode, so they are only for data transfer.

So, the USB-C to HDMI cable will not work.

 

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-tp01-2000a/2100367768/model/2100367779/p...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
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