-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- touch screen issue

Create an account on the HP Community to personalize your profile and ask a question
03-13-2023 10:16 PM
my computer is a touch screen out of the box and has been working up until this morning but when I looked up in my software it says no touch or pen functions.
03-19-2023 01:03 AM
Hi @michael89898,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear that you're experiencing a touchscreen issue with your HP device. Here are some possible solutions to try.
- Clean the screen: Sometimes a touch screen may not work properly if there's dirt or debris on the screen. Try wiping the screen with a soft cloth to remove any dirt or fingerprints.
- Restart the device: Sometimes a simple restart can fix issues with the touch screen. Try turning off the device and turning it back on again.
- Update the drivers: Check for any updates to the touch screen drivers. You can do this by going to the Device Manager, finding the touchscreen driver, and checking for updates.
- Run a diagnostic test: HP devices often come with built-in diagnostic tests that can help identify issues with the hardware. Check your device's user manual to see if there's a diagnostic test you can run.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator