video frame drops and game quality drop

[pushkarajk]

The previous issue of screen flickering is solved after a technician visit and update of graphics drivers but after that hd videos and games did not work properly getting video frame drops and game quality drop

[sandytechy20]

@pushkarajk 

Welcome to the HP support community.

I understand that the video frame drops, I am glad to assist you.

Please follow the steps listed below to improve the FPS on your Intel Graphics adapter: 

• Update the graphics card driver 
• Increase the amount of RAM - by increasing the shared memory under system properties > Advanced > Performance settings > Advanced > Change Virtual memory > use the recommended file size for paging. 
• Make sure the graphics card is not in power saving mode - If you are after maximum performance of you Intel HD Graphics, make sure you have turned off all of its power saving features. That is why in order to achieve maximum performance you have to make sure that your Windows power plan is not on Power Saver, you can use the Balanced or the High Performance power plan. You can also click the Intel HD Graphics driver tray icon (it should be near the clock in the taskbar), select Graphics Properties, then click the Power tab and select Maximum Performance. 
   Please, note that although this tip will certainly improve your Intel HD Graphics' performance it will also increase the power it draws, as well as the heat it generates under heavy load (which is the case for games). Caution is advised, especially if you are on a laptop that experiences temperature problems. 
• Set the 3D preference of Intel HD Graphics to "Performance" - This trick will help you improve the frame rate in games. To apply it click the Intel HD Graphics driver tray icon, select Graphics Properties, then click the 3D tab and move the slider to Performance. In this way, you sacrifice a bit of image quality for improved 3D performance, which should lead to a few more frames per second (FPS) 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.