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Bamze
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Message 1 of 2
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warranty is gone and i screen wont turn on

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HP omen 25-inch FHD Gaming Monitor

hello my relatives bought this monitor to me like 3 years ago and they decided to wait and give it to me until i turn 18 so it would have been great present. i got it yesterday and i cant get it to power up i have tried different cables and power outlets but nothing seems to work. warranty expired already November 16, 2018 so did i just get that monitor i been waiting for 2 years just for decoration?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Bamze,

 

Welcome to the HP Support Community!

 

You have already tried all the relevant steps and I recommend you contact support to check the available service options for the monitor.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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