AX210 Windows 10 1607(14393.3443) - 802.11AX radio type showing as 'unknown'

[kinfai_cheung]

hi

When connecting to 802.11AX capable access point, Windows 10 is showing the radio type as "unknown". Removed Intel Proset/Wireless software (including saved data), as well as hardware from Device Manager and reinstalled with latest driver. No change.

Operating System: Windows 10 1607(14393.3443)

Does this version of win10 not support wifi6? But I didn't find relevant information。

Anyone know why the driver is showing "unknown" in supported radio types and how I can remedy it?

thanks

[ub6424]

Hello @kinfai_cheung 

(1) Update wifi driver

Intel WLAN Driver for WE10I 64bit

22.110.1.1 Rev.A

12.0 MB

Feb 18, 2022

Download

(2) Reboot your computer and test again ...

Please report your results.

best regards

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[kinfai_cheung]

Hello @Ub6424

Thank you very much for your reply, I tried your suggestion but the problem is still there,
Is there any other solution, thanks again

[ub6424]

Hello,

(1) Get latest driver package from intel site here

https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-i...

(2) Reboot and test again ...

best regards

---

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[kinfai_cheung]

hello

oh no

This driver package is not suitable for my system.

[ub6424]

Hello @kinfai_cheung 

(1) Unzip the exe file with 7-zip, then you will get a directory structure containing the driver files.

(2) Go to windows device manager, select your wifi card to update driver from local computer and set the directory with the extracted drivers. Try to update the driver.

(3) Test again ...

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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