Blocking Search for my customers on one site

Megndonaldson · ‎03-23-2023

I have an HP desktop all in one. I have not done any recent updates, but something has changed with my searches on one site. This is a site that I use daily. I can usually search for my customers by their name on this site, but now it shows no results, for all customers. I have tried 4 different browsers and gotten the same results. I can go to another person in the office's computer and sign into my account, and am able to search. I've turned off my AVG, checked site permissions, but I can't seem to figure out the problem. I went ahead and updated to Windows 11 after this problem started in hopes that it might help, but it did not.

Prométhée · ‎03-24-2023

hi

Hard to answer without knowing what exactly it is.
but if you have tried several browsers, it may be the site itself that has changed, for privacy reasons, or other...
Personally, unless it's a site, particular, where the user registers, precisely to be found, by choice, I would find it a little particular to be found, without my agreement!
Have you contacted the site in question, tried with another computer, another internet connection location?

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Megndonaldson · ‎03-24-2023

Yes, I have spoken to the site. It works on all other computers in our office so it's definitely my computer and not the site. This is a company that we do alot of business with, it's not an option to not use the site. The only location is doesn't work is on my computer at the office. I am an insurance agent, and it's one of our insurance companies.

Prométhée · ‎03-24-2023

are you having problems with other sites?
what is the computer model?

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