cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
hb1111
New member
3 2 0 0
Message 1 of 5
540
Flag Post

Bluetooth issues

‎07-14-2017 04:23 PM

HP Recommended
Product: HP Omni 120-1130 Desktop PC
Operating System: Microsoft Windows 7 (64-bit)

There is no blutooth radio or MS enumerator in the Device Manager. No icon in the system tray. All bluetooth services are turnd on in Services. I am unable to connect a bluetooth device from the devices and printers menu as well.I am unsure of what happened. I need to know where to go to get the adapters to correct this issue. Any help will be much appreciated. 

4 REPLIES 4
Paul_Tikkanen
Level 21
Level 21
129,400 119,577 19,539 29,865
Message 2 of 5
Flag Post

‎07-14-2017 04:42 PM

HP Recommended

Hi:

 

The product specs page for your PC indicates that it never had built in bluetooth.

 

https://support.hp.com/us-en/product/hp-omni-120-1100-desktop-pc-series/5186992/model/5248244/docume...

 

If the PC came with built in bluetooth, that would have been listed under the Networking specifications section along with the ethernet and wireless specs.

0 Kudos
hb1111
Author
New member
3 2 0 0
Message 3 of 5
Flag Post

‎07-14-2017 05:23 PM

HP Recommended
Ok thanks. Is there a way around this?
0 Kudos
hb1111
Author
New member
3 2 0 0
Message 4 of 5
Flag Post

‎07-14-2017 05:24 PM

HP Recommended
What's weird is that I had connected a wireless printer to this computer and it worked.. so I'm trying to figure out what changed...
0 Kudos
Paul_Tikkanen
Level 21
Level 21
129,400 119,577 19,539 29,865
Message 5 of 5
Flag Post

‎07-14-2017 06:07 PM - edited ‎07-14-2017 06:08 PM

HP Recommended

You're very welcome.

 

All my wireless printers have wireless network adapters that connect through my router, just like my PC's do.

 

None of my printers are bluetooth capable.

 

To add bluetooth to your PC, you can purchase an external usb bluetooth adapter.   I use this one, for example...

 

https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation