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‎08-03-2022 01:01 PM

HP Recommended
Product: HP Pavilion p7-1447c Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

After several software updates i have lost my Bluetooth and when trying to download from HP it does not work

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2022 03:32 PM - edited ‎08-03-2022 03:35 PM

HP Recommended

Hi:

 

According to the parts list for your PC, it comes with a Ralink RT3290 802.11N WIFI Bluetooth adapter.

 

HP PartSurfer

 

Unfortunately, that is a common problem with that model networking adapter and the newer builds of W10.

 

I'm surprised the Wi-Fi didn't disappear either.

 

There is no fix other than to replace the internal networking adapter with a different model or purchase a USB Bluetooth adapter.

View solution in original post

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3 REPLIES 3

‎08-03-2022 03:32 PM - edited ‎08-03-2022 03:35 PM

HP Recommended

Hi:

 

According to the parts list for your PC, it comes with a Ralink RT3290 802.11N WIFI Bluetooth adapter.

 

HP PartSurfer

 

Unfortunately, that is a common problem with that model networking adapter and the newer builds of W10.

 

I'm surprised the Wi-Fi didn't disappear either.

 

There is no fix other than to replace the internal networking adapter with a different model or purchase a USB Bluetooth adapter.

1 person found this reply helpful
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‎08-03-2022 06:37 PM

HP Recommended

Thank you Paul

 

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‎08-03-2022 06:39 PM

HP Recommended

You're very welcome. 

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