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‎12-19-2020 04:08 PM - edited ‎12-19-2020 04:31 PM

HP Recommended
Product: HP Chromebook 11-v000
Operating System: Chrome OS

I found the solution but I dont know how to delete my post 🙂

4 people had the same question
1 REPLY 1

‎12-29-2020 02:50 PM

HP Recommended

@, Welcome to the HP Support Community!

 

             

As I understand you can't connect your Bluetooth is disable  to the hp Chromebook,

Since you've already attempted the connectivity for your chrome device, you could check if it was according to this link: Click here,
If you've done all of it please attempt to fix the issue using the steps mentioned below: 


Can't connect:

  1. Make sure that your Bluetooth device is supported and fully charged.
  2. On your Chromebook, turn off Bluetooth, then turn it back on.
  3. Move the Bluetooth device and your Chromebook closer together.
  4. Move your Bluetooth device away from other wireless devices and appliances.
  5. Close browser tabs and apps you're not using.

If Bluetooth still doesn't work, perform a power wash to reset PC settings to factory defaults: Click here for details.

If the issue persists, Contact HP for further assistance.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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