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HP Recommended
HP Envy All-in-One Curved
Microsoft Windows 11

HP Envy All-in-One Curved.  Had this desktop for years but all of a sudden the Bluetooth is not working.  Seems to have disappeared as there is no radio button to even turn it on.  

 

Where can I download a BT driver for Win 11?

4 REPLIES 4
HP Recommended

Hi:

 

What model Wi-Fi adapter does your PC have?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category and there you will find the name and model number of the wireless network adapter.

HP Recommended

Intel.  Downloaded the new software update for Win 11.  Still did not install it correctly or fix it.  I do not see BLUETOOTH category in my Device Manager. 

HP Recommended

Unfortunately, if the Intel Bluetooth device is not showing up in the device manager and you already tried the latest Bluetooth driver from the Intel website, I don't have any other ideas you can try.

HP Recommended

Select Start , then select Settings > Devices > Bluetooth & other devices . Turn off Bluetooth, wait a few seconds, then turn it back on. Remove the Bluetooth device, then add it again: Select Start , then select Settings > Devices > Bluetooth & other devices

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