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rzgn
New member
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Message 1 of 3
421
Flag Post

Cable Network Lan not detected

‎04-03-2018 10:59 PM

HP Recommended
Product: Prodesk 400 G3
Operating System: Microsoft Windows 8.1 (64-bit)

Hi there, greetings, my name is Rejoz from Indonesia, I have a question :

 

I reinstalled my desktop (HP Prodesk 400 G3) with Windows 8.1 x64, and I already installed all the driver needed unless one, the network lan card. But the problem is, the network lan card is not exist on the device manager. I open then case, and the network lan card is properly attached along with the usb slots. Any idea why is this happen? Sorry for my bad english.

2 REPLIES 2
Hibb1
Level 6
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Message 2 of 3
Flag Post

‎04-10-2018 04:11 AM

HP Recommended

Hi,

 

Are you trying to use an add-in LAN card? Or the LAN card integrated into the mainboard? If it's the integrated one, ave you checked in system BIOS that it's enabled?

Does the PC have more than one RJ-45 port?

 

Cheers, Michael.

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CF4
Level 9
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Message 3 of 3
Flag Post

‎05-01-2018 08:40 AM

HP Recommended
See Hidden Devices in Device Manager.
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