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Locked

‎09-28-2019 12:00 AM

HP Recommended
Product: HP All-in-one 24”
Operating System: Microsoft Windows 10 (64-bit)

I can’t access the WiFi. If I go to connections it says I’m in airplane mode. There’s no airplane mode in setting as this is a Desktop. I have tried uninstalling the drivers and reinstalling. Updating the drivers and reinstalling windows. Nothing has worked.

2 REPLIES 2

‎09-28-2019 12:02 AM

HP Recommended

I can still access Ethernet though the router is far away.

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‎09-28-2019 02:01 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

As it is a desktop is there a WiFi adapter? 

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