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Can't connect internet wirelessly or Ethernet Pavillion Vista
09-02-2017 05:32 PM

09-02-2017 07:29 PM

The following link shows specs of your computer
https://support.hp.com/au-en/document/c00837320
The specs does not mention about the LAN port but I believe it is a 10/100 Ethernet port. Your new modem router may only has 10/100/1000 Ethernet port(s) therefore you need to configure port at the modem router end to allow it have to "talk" slower otherwise your machine can't "hear" it.
Please talk with your provider and ask them how to configure this. But before that please try
http://www.home-network-help.com/speed-and-duplex.html
Regards.
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