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‎07-27-2016 05:58 PM - edited ‎07-27-2016 05:59 PM

HP Recommended
Product: ENVY 750-197c
Operating System: Microsoft Windows 8 (64-bit)

So I just purchased an HP ENVY 750-197c desktop computer and the first thing I did when setting it up was downgrade the Windows 10 to Windows 8, which worked great. However, now I am not able to detect any connections/connect to WIFI on the computer. I'm guessing it's because I need to update and/or obtain the correct drivers. However, I cannot figure out which ones I need. When I look at the download center here on the site and go to this computer model's driver list, there is no option to select drivers for Windows 8. Instead, there's only options for Windows 7 and Windows 10. How am I supposed to download the correct drivers I need? Which ones? :smileyembarrassed:

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-27-2016 09:10 PM

HP Recommended

Hi:

 

The parts list for your PC indicates that it comes with an INTEL 3165 M.2 card.

 

http://partsurfer.hp.com/Search.aspx?SearchText=N0B14AA

 

Below is the link to the W8 driver for that model card.

 

The second file on the left is for W8 64 bit.

 

https://downloadcenter.intel.com/download/24863/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

You will also need this bluetooth driver if you want the BT function to work.

 

https://downloadcenter.intel.com/download/25321/Intel-PROSet-Wireless-Software-for-Bluetooth-technol...

View solution in original post

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3 REPLIES 3

‎07-27-2016 09:10 PM

HP Recommended

Hi:

 

The parts list for your PC indicates that it comes with an INTEL 3165 M.2 card.

 

http://partsurfer.hp.com/Search.aspx?SearchText=N0B14AA

 

Below is the link to the W8 driver for that model card.

 

The second file on the left is for W8 64 bit.

 

https://downloadcenter.intel.com/download/24863/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

You will also need this bluetooth driver if you want the BT function to work.

 

https://downloadcenter.intel.com/download/25321/Intel-PROSet-Wireless-Software-for-Bluetooth-technol...

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‎07-28-2016 05:40 AM

HP Recommended
Thank you!
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‎07-28-2016 05:41 AM

HP Recommended

You're very welcome.

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