Hi @newpi30
Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.
Try these steps to restore the network settings to defaults -
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.
4. Touch Yes.
Reboot the devices -
1. Turn off the Router, Printer, and the computer/ mobile devices.
2. Wait for 60 seconds.
3. Turn on the Router first and wait for all the lights to stabilize.
4. Turn on the printer and allow it to configure itself.
5. Turn on the computer/ mobile devices.
Run the Wireless Wizard -
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).
2. Touch ( Settings ).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
5. Follow the display instructions to complete the setup.
Hope this helps! Keep me posted.
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Have a great day!
Asmita
I am an HP Employee