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HP Recommended
ENVY Pro 6455
macOS 11.0 Big Sur

I recently replaced an old router. The printer can't recognize the new one to connect to the internet.

1 REPLY 1
HP Recommended

@wifidufus 

 

Welcome to HP Support Forum. Please use the following instructions to fix:


                    https://www.hp.com/au-en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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