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HP Pavilion All-in-One - 24-b277c

Hi, how do I connect the wireless mouse and keyboard to the Pc. A USB did not come in the box and I try to add device and it’s not working. 

1 REPLY 1
HP Recommended

hi

I can't find the same document as here

https://h30434.www3.hp.com/t5/Desktop-Wireless-and-Networking/New-PC-delivered-USB-transceiver-for-m...

https://support.hp.com/us-en/product/hp-pavilion-24-b200-all-in-one-desktop-pc-series/13823536/model...


But for many models of this type, it is similar
you can't find a dongle because it's integrated
The document here is not correct for this case, but check what is mentioned, for the tabs, on / off button, even check the batteries!

 Wireless Keyboard and Mouse Replacement Instructions
If that does not work then your problem may be more complicated than that, you will probably need to contact the after-sales service.

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