Deleting old wifi network

[boomer47]

I had my internet speed upgraded by Windstream and was assigned a new network and password. My computer still shows the old network as connected as well as the new one. I was told the old network is no longer active but I am unable to delete it from the computer. It continues to be shown as the first network connected but it has a weaker signal. How can I delete it? Windstream says HP needs to advise me as they do not know about how the computer does that sort of thing. I cannot find a delete option. Please advise.

[Riddle_Decipher]

@boomer47

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand you want to delete the old wifi network you no longer use,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

What steps have you taken to delete or forget the old network?

Please let me know if you've already done the below steps so that I could suggest other ways 😉

To simplest way to delete a wireless network profile in Windows 10:

1. Click the Network icon in the lower right corner of your screen.
   
   
    
2. Click Network Settings.
    
3. Click Manage Wi-Fi settings.
   
   
   
4. Under Manage known networks, click the network you want to delete.
   
   
5. Click Forget. The wireless network profile is deleted.
   
   

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.