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‎06-24-2021 07:17 AM

HP Recommended
Product: Deskjet 2710
Operating System: Microsoft Windows 10 (64-bit)

Hello I have a deskjet 2710 that I use on my windows 10. And I always have to disconnect my Wifi before I can use the printer. I’ve tried soo many times to fix the issue using your instructions and the virtual agent but still I can get the issue fixed, and it always annoying to have to disconnect the Wifi even when I have to download the documents for printing.

Please help me.

Thanks

1 REPLY 1

‎08-20-2021 04:25 PM

HP Recommended

@AfEAfe -- how do your computer and your printer communicate?

 

Are they both configured to connect to the same WiFi network, as provided by your cable-modem, or to different networks?

 

Or, do you have a USB-cable to directly connect the two devices, when you initiate a print request?

 

 

 

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