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Bigness
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Message 1 of 2
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Desktop will not hook up to new xfinity modem (wireless)

HP Recommended
NOAO1AA#ABA

HP Pavilion All-in-one

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banhien
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Message 2 of 2
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HP Recommended

@Bigness 

 

NOAO1AA#ABA (2 letter O's)is an invalid model/product, I think it is N0A01AA#ABA (2 zeros). Anyway, your machine is

 

              HP Pavilion 23-q113w TouchSmart

 

which shows it only has  Integrated Bluetooth 4.0 and Wireless LAN 802.11b/g/n featuring 2.4 GHz 1 x 1 technology part # 792204-001.

 

That means it supports 2.4GHz networks only. Quick fix: allow your new Xfinity router to broadcast dual bands (2.4GHz and 5.0GHz) then your machine should see 2.4GHz network to allow you to connect. How, please log in to it to change or ask your provider.

 

Other quick option: Use the following adapter (or many similar around)

 

        https://www.scorptec.com.au/product/Networking/Adapters/67965-USB-AC53-NANO

 

Regards.

BH
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