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Andreas_k
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Message 1 of 2
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Elitebook 8470p wifi on Windows 7

HP Recommended
Elitebook 8470p
Microsoft Windows 7 (64-bit)

Hello, I cant get wifi working on Windows 7 for this model

 

I have tried all the drivers on the support site but I still cant get it running

 

Anyone have any ideas?

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

If the wifi adapter needs a driver, there will be a device listed in the device manager labeled as a Network Controller.

 

If you see such a device, please post the hardware ID for it, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

If you do not see a network controller device, you may have to first install the HP connection manager software, restart the PC and use the software to enable the wifi adapter.

 

This package provides the HP Connection Manager for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73297.exe

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