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‎02-18-2017 06:42 AM - last edited on ‎02-18-2017 02:48 PM by Retired

HP Recommended

Dear Support,

 

I face the same problem as previous posting " Envy 23 all in one Win 8.1 bluetooth doesn't receive photo from phone"

 

However, HP ENVY Notebook, Windows 10 Home Single Language, LAPTOP-T5QQBBWQ, does not have the "Share" tab to make selection, as suggested in your earlier post.

bluetooth android.jpg

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-19-2017 07:58 AM

HP Recommended

Hi @Juara

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are unable to receive photos using Bluetooth on your computer.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2lXIUGi

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-19-2017 07:58 AM

HP Recommended

Hi @Juara

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are unable to receive photos using Bluetooth on your computer.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2lXIUGi

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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