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01-23-2022 09:00 PM
Product: HP ENVY All-in-One - 32-a0055
Operating System: Microsoft Windows 11
In the past several days, my wifi would disconnect after the computer has been on for a while. It appears to be a driver or similar problem, since I can't find any wifi networks and the Windows 11 network troubleshooter seems to think I don't have wifi. If I reboot, the problem is fixed for a while, then reoccurs. I do get the following error thru Windows:
The Realtek RTL8822CE 802.11ac PCIe Adapter is eperience driver or hardware related problems. There doesn't appear to be an updated driver for this hardware; the most recent seems to be from 2017. Any help is appreciated!
4 REPLIES 4
02-03-2022 03:32 PM
I am having the same issue but for me, I can't even see any of the wifi networks in the bottom right corner, I've reinstalled all the drivers directly from the HP website to no avail. It says that the wifi adapter is enabled but I can't force it to show any networks. Hoping I don't need to do a full reset
02-03-2022 05:43 PM
@Catchenre -- welcome to this peer-to-peer discussion forum.
To me, it seems like you do not have the "same issue", implying that you should have opened a new thread.
Is your computer less than 12 months old? If so, contact HP Support, and open a claim against your warranty, to get your computer fixed at HP's expense.
It could be a broken (or disconnected) cable between the WiFi adapter and the antenna, resulting in a "zero" signal-strength reaching the WiFi adapter.
It could be that your WiFi adapter works only on the "2.4 Ghz" network, while all the surrounding WiFi clouds are working only on the "5 Ghz" network. Do you have a smart-phone with WiFi? If so, can it connect? Can it "see" any networks at all?
Do you live in a MURB (multiple unit residential building) where there is a very-dense collection of WiFi "clouds" that greatly overlap, or do you live in the country, miles away from any neighbour's WiFi?
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