Envy shows no wireless adapter

[M_ray]

pc shows no wireless adapter in network settings or device manager.  I've tried installing Intel and Realtek drivers but nothing works.

[Lil_Boy_Blue]

Hi

I look at the F1 screen   which tells me what should be there.

Next I use the getmac command to search internally  

Also try Device Manager -- Show Hidden Devices;  

Finally I might try a small batch file to cover a lot of options...

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

@Echo OFF
msinfo32
pause
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

If in doubt please ask.

[M_ray]

Thank you for responding, I have to use the on screen keyboard as my friend who just bought this used doesn't yet have a keyboard.  adding screen shots