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M_ray
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Message 1 of 3
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Envy shows no wireless adapter

HP Recommended
Envy all in one 27-P011
Microsoft Windows 10 (64-bit)

pc shows no wireless adapter in network settings or device manager.  I've tried installing Intel and Realtek drivers but nothing works.

2 REPLIES 2
Lil_Boy_Blue
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Message 2 of 3
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Hi

I look at the F1 screen  SSID WiFi Born On.png which tells me what should be there.

 

Next I use the getmac command to search internally  GetMAC and Ping.png

 

Also try Device Manager -- Show Hidden Devices;  Hidden Devices.png

 

Finally I might try a small batch file to cover a lot of options...

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

@Echo OFF
msinfo32
pause
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE


If in doubt please ask.

M_ray
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Message 3 of 3
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Thank you for responding, I have to use the on screen keyboard as my friend who just bought this used doesn't yet have a keyboard.  adding screen shots Capture.PNGnet show.PNGgetmac.PNGsys info.PNG

 

 

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