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Ian32uk
Level 2
22 11 0 0
Message 1 of 4
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Frequent Wi-Fi disconnects following update to Network Adapter RTL8723BE

HP Recommended
Pavillion 260-a160na
Microsoft Windows 10 (64-bit)

Hi, 

 

On the 09/07/2019 I received 2 driver updates via Windows update, & upon installation, my Wi-Fi connection kept dropping and reconnecting every few minutes.

 

The updates were Realtek Semiconductor corp. -Net 2024.0.4.108 &  Realtek Semiconductor corp. -Bluetooth 1.6.1015.3008.

 

As I was having so much trouble, I rolled back the Network adapter to its previous version and everything had been working fine since. However, today I received notification from HP Support assistant that SoftPaq updates were available SP96885 & SP 98235. Following installation, the problem to Wi-Fi returned, so I have yet again rolled back to a previous version.

 

Does anyone know if there is a known issue with this, and if so, how to fix it?

 

Thank you for your time.

 

 

3 REPLIES 3
Grzwacz
Level 12
Level 12
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Message 2 of 4
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HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

You rolled back to the previous drivers again.

 

If all is good now using the previous network drivers then ignore or hide the HPSA updates.

 

Regards

 

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Ian32uk
Author
Level 2
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Message 3 of 4
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Hi Grzwacz,

 

Thank you for the reply.

 

I just like to keep everything current with the latest update, but I will do as you suggest.

 

Thanks again. 

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Grzwacz
Level 12
Level 12
6,747 6,731 636 1,518
Message 4 of 4
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Hi Ian32uk,

 

You're very welcome.

 

Sometimes the latest drivers have issues.

 

Stay with drivers that work.

 

Regards

 

 

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