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Frequent Wi-Fi disconnects following update to Network Adapter RTL8723BE
07-24-2019 12:44 PM

Hi,
On the 09/07/2019 I received 2 driver updates via Windows update, & upon installation, my Wi-Fi connection kept dropping and reconnecting every few minutes.
The updates were Realtek Semiconductor corp. -Net 2024.0.4.108 & Realtek Semiconductor corp. -Bluetooth 1.6.1015.3008.
As I was having so much trouble, I rolled back the Network adapter to its previous version and everything had been working fine since. However, today I received notification from HP Support assistant that SoftPaq updates were available SP96885 & SP 98235. Following installation, the problem to Wi-Fi returned, so I have yet again rolled back to a previous version.
Does anyone know if there is a known issue with this, and if so, how to fix it?
Thank you for your time.
07-24-2019 04:02 PM

Greetings,
Welcome back to the forum.
I am not a HP employee.
You rolled back to the previous drivers again.
If all is good now using the previous network drivers then ignore or hide the HPSA updates.
Regards

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