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jimg21
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Message 1 of 2
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Frequent loss of wifi networks

HP Recommended
HP Pavilion550-027c
Microsoft Windows 10 (64-bit)

Recently the PC will loose visibilty of all WI-FI networks disconnecting from the internet. By that I mean Network Status shows "No available Networks"

Sometimes they can be restored by rebooting, often by doing a network reset.

 

WIFI modem is: Intel Dual Band Wireless - AC 7260

Driver is 18.333.13.4

 

I've had this sytem for a long time - this is recent

 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jimg21,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it resolves the issue.

 

Reset the TCP/IP settings on your PC:

 

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

 

It may also help to reset the winsock catalogue:

 

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

 

If the issue persists, follow the steps in the below link.

 

https://support.hp.com/in-en/document/c04649175

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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