Good day, I can't connect phones to my hp650, the suspected missing driver that is causing it is PCI

[Mosessunday007]

Good day, I can't connect phones to my hp650, the suspected missing driver that is causing it is PCI bus device. Pls how can I resolve because it doesn't update if I try to. thanks

[banhien]

@Mosessunday007

How do you connect them ? Bluetooth, wireless or USB ?

Regards.

[Mosessunday007]

USB sir

[banhien]

Hi,

Please try the following driver first

   http://www.intel.com/content/www/us/en/support/software/chipset-software/000005537.html

Is your phone an Android phone ? What is the its version ?

Regards.

[Mosessunday007]

Yes, its an android phone.. Version 6.0

[banhien]

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@Mosessunday007 wrote:
Yes, its an android phone.. Version 6.0

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@Mosessunday007

That is not a problem from your computer, it is from your phone. Please try

          http://www.addictivetips.com/android/how-to-set-the-default-usb-connection-type-in-android-6-0/

          http://mashtips.com/android6-marshmallow-usb-options/

or watch the following video (skip the adv after few seconds):

          https://www.youtube.com/watch?v=HD-kBdZuy-Q

Regards.

[Mosessunday007]

I appreciate your time..I just tried it but it didn't work. The MTP doesn't show in my PC. Its only the PTP does show.

[banhien]

@Mosessunday007

I don't know why your phone does not have MTP option

 

but you can use PTP option

Regards.