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HP 110-417cb PC lost wireless LAN after factory restore

Product Name: HP 110-417cb PC
Operating System: Microsoft Windows 8 (64-bit)

HP 110-417cb PC lost wireless LAN after factory restore, does not appear in device mgr

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Re: HP 110-417cb PC lost wireless LAN after factory restore

Looked at every setting in the bios and found mini slot card disabled , enabled and wireless working again, thanks

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Re: HP 110-417cb PC lost wireless LAN after factory restore

Install the following softpaq for the Intel 7260/3160 Wireless LAN adapter that is installed in your desktop PC

 

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69198.exe

 

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Re: HP 110-417cb PC lost wireless LAN after factory restore

Uninstalled and reinstalled twice, no help, still no wireless adapter in device mgr.  Is there a setting that has to be turned on in the bios?

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Re: HP 110-417cb PC lost wireless LAN after factory restore

Is the notebook  still in warranty?

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Tutor
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Re: HP 110-417cb PC lost wireless LAN after factory restore

it's desktop , re: model # HP 110-417cb PC no it's not in warranty 

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Re: HP 110-417cb PC lost wireless LAN after factory restore

device mgr.PNG

 

 

 

 

 

 

 

Thiis is what showed up after reboot.

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Message 7 of 8 (112 Views)

Re: HP 110-417cb PC lost wireless LAN after factory restore

Looked at every setting in the bios and found mini slot card disabled , enabled and wireless working again, thanks

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Member Since: ‎01-07-2009
Message 8 of 8 (98 Views)

Re: HP 110-417cb PC lost wireless LAN after factory restore

Ahh. I don't think the update did that.

 

BIOS is firmware, not software.

 

It is at a different layer in the 7 layer OSI model than the operating system.

If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
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