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rhickey
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Solved!

HP 110-417cb PC lost wireless LAN after factory restore

HP Recommended
HP 110-417cb PC
Microsoft Windows 8 (64-bit)

HP 110-417cb PC lost wireless LAN after factory restore, does not appear in device mgr

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rhickey
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Looked at every setting in the bios and found mini slot card disabled , enabled and wireless working again, thanks

View solution in original post

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erico
Level 17
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Install the following softpaq for the Intel 7260/3160 Wireless LAN adapter that is installed in your desktop PC

 

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69198.exe

 

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
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rhickey
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Uninstalled and reinstalled twice, no help, still no wireless adapter in device mgr.  Is there a setting that has to be turned on in the bios?

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erico
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Is the notebook  still in warranty?

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rhickey
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it's desktop , re: model # HP 110-417cb PC no it's not in warranty 

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rhickey
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device mgr.PNG

 

 

 

 

 

 

 

Thiis is what showed up after reboot.

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rhickey
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Looked at every setting in the bios and found mini slot card disabled , enabled and wireless working again, thanks

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erico
Level 17
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Ahh. I don't think the update did that.

 

BIOS is firmware, not software.

 

It is at a different layer in the 7 layer OSI model than the operating system.

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
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