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HP Bios and System Firmware ( R23 ) - network adapter coming up as unidentified.. since Bios upgra

HP Recommended
HP ProDesk 400 G5 Desktop Mini PC
Microsoft Windows 10 (64-bit)

Good Afternoon All


I have had a replacement System below.


HP ProDesk 400 G5 Desktop Mini PC
Product number: 7EM44ET#ABU


out of the box today.... installed updates and downloaded hardware drivers from HP Support Assistant after updating from windows updates.

Thought i would do the Bios update from HP Support Assistant as well.... make certain everything is 100% up to date.

HP Bios and System Firmware ( R23 )

SoftPaq Number: sp103735 Version: 02.05.01


after installing this one - I now get Unidentified Network.


1. I have ran windows diags and HP diags - makes no difference.

2. I have reset all adapters from CMD prompt - no change.

3. changed network cables and switches - no change.

4. connected directly to the Fibre broadband modem router - no change.

6. Reset the modem router and connections - no change.

7. reset the IP address on modem router - no change.

8. The only way I can get connected is by using a wireless adapter, which I had from ages ago.


I can't restore back from updated Bios.... anybody got any ideas what to do...

This one machine ... Is being a pain... I might have to pack it back up and send back if I cant sort.


Modem Router is the default IP after resetting from what I had it set to.....


wireless is


PC IPv4 for hardwired ethernet is - can't seem to change... I think this is the problem... tried manual settings but no change.

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