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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-14-2020 07:00 AM - edited ‎09-14-2020 11:26 AM

HP Recommended
Product: HP ProDesk 400 G5 Desktop Mini PC
Operating System: Microsoft Windows 10 (64-bit)

Good Afternoon All

 

I have had a replacement System below.

 

HP ProDesk 400 G5 Desktop Mini PC
Product number: 7EM44ET#ABU

 

out of the box today.... installed updates and downloaded hardware drivers from HP Support Assistant after updating from windows updates.

Thought i would do the Bios update from HP Support Assistant as well.... make certain everything is 100% up to date.

HP Bios and System Firmware ( R23 )

SoftPaq Number: sp103735 Version: 02.05.01

 

after installing this one - I now get Unidentified Network.

 

1. I have ran windows diags and HP diags - makes no difference.

2. I have reset all adapters from CMD prompt - no change.

3. changed network cables and switches - no change.

4. connected directly to the Fibre broadband modem router - no change.

6. Reset the modem router and connections - no change.

7. reset the IP address on modem router - no change.

8. The only way I can get connected is by using a wireless adapter, which I had from ages ago.

 

I can't restore back from updated Bios.... anybody got any ideas what to do...

This one machine ... Is being a pain... I might have to pack it back up and send back if I cant sort.

 

Modem Router is the default IP after resetting from what I had it set to..... 192.168.1.1

 

wireless is 192.168.1.11

 

PC IPv4 for hardwired ethernet is 169.254.151.230 - can't seem to change... I think this is the problem... tried manual settings but no change.

 
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