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opalsky
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Message 1 of 2
209
Flag Post

HP ENVY 5330 SERIES PRINT QUE ERROR

‎06-17-2017 06:14 AM

HP Recommended
Product: HP ENVY 5530
Operating System: Microsoft Windows Vista

I have uninstalled and reinstalled about 20 times, ran the doctor, unplugged EVERYTHING......to no avail.  System keeps telling me I have a NETWORK PRINTER and I just want to have a USB connected Printer like I used to before HP INSTANT INK!!  Everytime I try to print I get an ERROR.  Please help before I explode!

 

1 REPLY 1
Rainbow23
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Message 2 of 2
Flag Post

‎06-20-2017 02:19 PM

HP Recommended

Hi @opalsky,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to setup your printer via USB cable.

 

Let's go through a few steps that may help to fix this issue. 

 

And here are a few steps for you in the link: USB Printer Setup (Windows)

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23
I am an HP Employee

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