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nogero
New member
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Message 1 of 6
413
Flag Post

HP Envy23 No Wireless Adaptor

HP Recommended

I have HP Envy 23-d027c. I had to replace the dead hard disk and reinstall Windows 10. Now there is only wired ethernet. There is no wireless adapter showing in devices and no wireless icon showing in the taskbar.

5 REPLIES 5
Raj1788
HP Support Agent
HP Support Agent
11,683 7,958 582 709
Message 2 of 6
Flag Post
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@nogero

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

 

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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nogero
Author
New member
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Message 3 of 6
Flag Post
HP Recommended

I have run this several times and it just reports "No updates available".

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Raj1788
HP Support Agent
HP Support Agent
11,683 7,958 582 709
Message 4 of 6
Flag Post
HP Recommended

@nogero

 

Can you connect to internet wired?

 

Let's perform a BIOS default.

 

1. Turn off the computer and wait five seconds.

2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.

3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.

4. Press F10 to Save and Exit.

5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?

6. Follow the prompts to restart your computer.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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nogero
Author
New member
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Message 5 of 6
Flag Post
HP Recommended

I went into BIOS, set to Defaults, save and exit.  Restart and still no wireless.

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JoBlogs
Level 1
7 5 0 1
Message 6 of 6
Flag Post
HP Recommended

Give this Ralink wireless driver a run and see if you have a win

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63832.exe

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