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HP OfficeJet Pro 8610 Won’t Print

HP Recommended
Hp OfficeJet PTO 8610
macOS 10.13 High Sierra


My friend cancelled our HP Insta Ink subscription. Now our printer won’t work. Is this a coincidence? or related? The printer is connected to the network. We still have our instaink cartridges installed and also have extras to use.

When I go to print I see- Printing, connected to printer on the monitor but the printer face reads- Cannot print. Visit for info.


Any help is appreciated. Thank you in advance.

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Instant Ink included ink during the time the subscription was active.


You never owned the Instant Ink cartridges - they were part of the Print-by-Page subscription services.

Ideally, the cartridges should be returned to HP.


Purchase ink for your printer - remove all the Instant Ink cartridges and replace them with your purchased ink.


Website > Help, Information, How-to:  HP Instant Ink

Cancelling Your HP Instant Ink Service


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