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HP Orbit Pairing Problems

HP Recommended
HP Orbit
Microsoft Windows 10 (64-bit)

I cannot pair my HTC U12 Plus with HP orbit I have uninstalled the app from my phone and reinstalled.  I have also uninstalled the software from my PC and reinstalled. All I get is: we didn't find any pcs in pairing mode even though my PC gives me a code.


My phone and PC are on the same network.

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Message 2 of 2
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HP Recommended



A warm welcome to the HP community again. A very good day to you. I have reviewed the case. I will be delighted to assist you with this let us get started. Great technical competence and terrific resolve displayed by you. Kudos to you for that.

  • Do you get any error messages while pairing the phone with HP orbit?
  • What is the operating system installed on the computer?
  • Did you install all the latest OS updates on the phone and try again?
  • Did you install all the latest OS updates on the computer and check again?
  • Please share a screenshot or image of what exactly happens to assist you correctly..

Please furnish the requested information for me to assist you correctly.


Thanks and have a blessed week ahead.



I am an HP Employee

0 Kudos
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