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B6D91AF1-C34B-461F-B6C0-085E26209919.jpeg

Hi, 

I could really use some help, I have an HP Pavilion desktop computer I got from work. It’s a p7-1421 PC 

It says on the label it’s Windows 8. It says it’s Wireless LAN 802. 11b/g/n. So my issue is there’s no option to set up WIFI. When I click the network connection icon it says “Network and internet settings: Change settings, such as making a connection metered.” When I click open network and internet settings it ONLY gives me an option to plug in an Ethernet cable, no option for WIFI, when I open device manager and click network adapters I have one that says “Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)” but there is NOTHING in there about a WIRELESS network adapter. I want to use my desktop connected to wireless WIFI. NOT and Ethernet cable. Please help. 

1 REPLY 1
HP Recommended

@Evan97 

 

Your router may only broadcast 5.0GHz. Please allow it to broadcast DUAL bands. Your machine which has single band: 2.4 GHz (b/g/n) wifi adapter should pick up 2.4GHz SSID and allow you to connect.

 

Regards.

BH
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