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‎06-08-2022 03:23 AM

HP Recommended
Product: HP ProDesk 400 G7 Microtower PC (9CY18AV)
Operating System: Microsoft Windows 11

Hi,

I bought a HP ProDesk 400 G7 Microtower-PC and according to product data sheet it should have

- LAN: Intel® I219LM GbE ;

- WLAN: Intel® Wi-Fi 6 AX201 (2x2)

Unfortunately the WLAN adapter is not shown in the device manager and I can' therefore use WLAN.

Any ideas?

Many thanks in advance!

Best 

CLANG2

 

Category:
1 REPLY 1

‎06-19-2022 02:50 PM

HP Recommended

Hello @CLang2 

 

(1) Update BIOS

HP BIOS and System Firmware (S03)

02.11.00 Rev.A17.5 MBMay 10, 2022Download

 

(2) Update wifi driver

Intel WLAN Driver

22.100.1.1 Rev.A32.8 MBDec 20, 2021Download

( only 1 of 2 will work ! )

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.197 Rev.S24.9 MBJan 16, 2022Download

 

(3) ( Optional ) install all drivers in one place

HP Support Assistant

9.9.58.0 Rev.A167.8 MBOct 4, 2021Download

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

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