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Jon91
New member
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Message 1 of 1
310
Flag Post

HP Smart

HP Recommended
MFP 234sdw
macOS 10.15 Catalina

I am ready to return this printer and get one that just hooks up to the desk top with a cable.  Every time I use it, there is a different issue with the software.  Today the software found the printer but would not scan until I went to the App Store and hit the open key there for the HP "Smart" (I use that word advisedly) app.  Never had this issue before.  Also, on a brand new HP cartridge, I have logged 600 pages.  After the first 20, the software told me I was running low on toner.  Is this HP marketing working to sell more cartridges before its time??   Anyone else ready to ship a unit back?  Have ideas of alternative software for MAC that will allow me to use this unit without using the HP app?  I should add that I am not interested in doing R&D for HP to improve this App.  Given the cost of the unit and the value of my time, this should work or they should take it back--Thanks

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