Create an account on the HP Community to personalize your profile and ask a question
01-28-2021 07:41 AM
hope you can support and help me. We bought the new HP U27 4x wireless monitor in the hope of wirelessly connect our laptop (Lenovo T480s) with the screen. Unfortunately this does not work - even though I followed all steps and tried out many things.
I even got to the point where I was asked to enter a PIN code that was displayed on the screen, but there was no code. Very strange.
If you have any idea how to connect the screen via Bluetooth, please let me know. Much appreciated.
02-12-2021 06:16 AM - edited 02-12-2021 06:17 AM
Welcome to HP Support Community
I would like to help
Please ensure your Laptop has all the latest driver and Windows update
Also download the Monitor driver https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106201.exe and let me know how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
02-15-2021 03:06 AM
I actually figured it out 2min after I asked the Community here 😉 I had to change the signal income source in the monitor settings from HDMI to Wireless 😉 As simple as that. Should be part of the HP quick-guide though.
Didn't find what you were looking for? Ask the community