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ph123
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HP Wireless Comfort Desktop Keyboard in Windows 10

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HP Wireless Comfort Keyboard
Microsoft Windows 10 (64-bit)

Has anybody managed to get the Comfort desktop Keyboard working in Windows 10? I refer to product code FQ634AA. The Wireless Vector Mouse works admirably, but I cannot get the keyboard to work in Windows 10 (it works great in Windows 7)? 

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Chimney_83
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Greetings @ph123

 

Thanks for the post. 

 

I understand that you are able to use the wireless mouse but not the keyboard, is that right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

 

Download and install the keyboard driver from this link.

The drivers for the keyboard is only available till Windows 7. 

Run the driver in compatibility mode (Windows 7)

If the issue persists, run HP Support Assistant on your computer to update all the drivers on your computer. Click here

 

Let me know if this helped. Good Luck. 

Chimney_83
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ph123
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I found that the problem was associated with the wireless device which the keyboad connects to. I had used the wrong device for the mouse/keyboard combo. Now all is well in Windows 10 and the compatibility issue does not apply (the Windows 7 drivers are good in Windows 10).

 

Thanks for the advice given.

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Chimney_83
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Thanks for the reply and glad that the issue is resolved.

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
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jamesro
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Sorry this has taken so long for me to get to, but it's the work thing that keeps getting in the way of "efficiency"

I successfully downloaded your sw patch and it works as advertised. Thanks for helping and being patient!!

 

Best to you and your family for the Thanksgiving weekend!

 

V/R

Ron

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