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‎08-21-2019 12:20 PM

HP Recommended
Product: Mac Book Pro
Operating System: Mac OS X 10.11 El Capitan

I have moved to a new wireless (wi-fi) net and brought my Mac and my HP Printer OfficeJet 250. I try to find out how to connect to this wifi but i do not succeed. Shall I reset the network settings and do it all again?

1 REPLY 1

‎08-21-2019 05:47 PM

HP Recommended

@MalinE 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


   http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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