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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Accepted Solutions
HP Recommended
I don't know what is your machine but I believe it has Cyberlink software and you can use this softare to play DVD's. You may have to use the software to open DVD the first time and next time it will know how.
Please try
(a) Hit Win key to open Menu,
(b) Scroll down to Cyberlink folder,
(c) Expand this folder and Open Media Player (or PowerDVD),
(d) Open DVD,
(e) Play.
More details (also applicable for Windows 10):
https://support.hp.com/au-en/document/c04222533
The following link shows you how to find out what is your computer.
https://support.hp.com/us-en/document/c03754824
Please do NOT post its Serial number (s/n).
Regards.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
I don't know what is your machine but I believe it has Cyberlink software and you can use this softare to play DVD's. You may have to use the software to open DVD the first time and next time it will know how.
Please try
(a) Hit Win key to open Menu,
(b) Scroll down to Cyberlink folder,
(c) Expand this folder and Open Media Player (or PowerDVD),
(d) Open DVD,
(e) Play.
More details (also applicable for Windows 10):
https://support.hp.com/au-en/document/c04222533
The following link shows you how to find out what is your computer.
https://support.hp.com/us-en/document/c03754824
Please do NOT post its Serial number (s/n).
Regards.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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0
0
HP Recommended
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