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‎09-10-2019 06:31 PM

HP Recommended
Product: Hp Omen
Operating System: Microsoft Windows 10 (32-bit)

My HP omen has an issue with It losing connection to wifi, i went through the drivers and disabled the setting that allowed it to turn off wifi yet the issues still persist. Any help or tips is appreciated 

1 person had the same question
3 REPLIES 3

‎09-10-2019 06:46 PM

HP Recommended

Hi:

 

What model wifi adapter does your notebook have?

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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‎09-10-2019 07:10 PM

HP Recommended

Intel(R) Wireless-AC 9560

 

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‎09-10-2019 07:52 PM

HP Recommended

I'm surprised that wifi adapter is giving you problems.

 

The only suggestion I can offer would be to update the wifi driver to the latest version from the Intel website and restart the PC.

 

1st one on the top left side of the page.

 

https://downloadcenter.intel.com/download/29003/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

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