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02-03-2018 01:46 PM
I am missing a wireless network driver for Windows 10, and HP doesn't have any for my model! (for Windows 10)
Serial #: 5CG3111R67
One day my laptop stopped showing any network options. I tried everything. I realized that in adapter settings, i only have an ethernet option, but no wireless option. Also, in Device Manager, I seem to just be missing a wireless network driver. (Yes, I've tried updating everything)
02-03-2018 02:22 PM
Your machine has Atheros AR9485 802.11b/g/n 1x1 WiFi adapter as shown (please keep or bookmark the following link for future references):
Please download and install
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02-03-2018 03:51 PM - edited 02-04-2018 12:22 PM
Ok I'm an idiot, I installed the wrong download. To clarify, I did install the link and restart my laptop and nothing happened- It's still not an option on adapter settings, and it doesn't show up in device manager. If someone could help from here, I'd be very thankful
@banhien if you could help
02-10-2018 04:13 PM
The getmac did not seem to be effective.
With mine I get 3, Ethernet Bluetooth and WiFi, you only got one (Ethernet)?
If so the adapter is 'missing' - failed, worked loose or similar.
My BIOS has info screen (F1) that shows my WiFi is there...
So I know what to look for.
Can you repeat just the getmac please.
The PM helped.
02-10-2018 06:06 PM
Physical Address Transport Name
Thanks so much for your continued help. Again, I checked Device Manager and see two other programs there, however neither of the names seem to match that of the driver I was told to install. I'm not sure if my interpretation is correct or not.