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JRB421
New member
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Message 1 of 2
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I am not able to get internet thru my broadband with ethernet cable.it keeps going to dial up.

HP Recommended
Microsoft Windows XP

My computer went to crap on me so I tried to connect my old hp windows xp computer.its a little outdated and needs updated but works great. My only issue is that it's not letting me connect it to the internet with ethernet cable keeps going to dial up.  What am I doing wrong? It is all connected securely. I have tried everything I can think of. 

1 REPLY 1
KrazyToad
Retired
Retired
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Message 2 of 2
Flag Post
HP Recommended

@JRB421

 

Welcome to HP Community

 

To assist you better please provide me with the complete computer model or product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Keep me posted 😊

KrazyToad
I Am An HP Employee

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