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‎09-12-2020 11:49 AM

HP Recommended
Product: Example: hp
Operating System: Microsoft Windows 10 (32-bit)

I've tried a lot of things already. the f12 button and settings don't work... I've already uninstalled the network adapters since I read online that you can uninstall them and restart the laptop to re install but it didn't help, i think the network adapters weren't re-installed... i even tried to reset the laptop but I also can't reset it i don't know why please help

1 REPLY 1

‎09-14-2020 04:40 PM

HP Recommended

@Reyna2 Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

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