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‎10-05-2019 09:10 AM

HP Recommended
Product: HP X7000 Wi-Fi Touch Mouse
Operating System: Microsoft Windows 10 (64-bit)

hello,
I have a problem connecting the mouse on Windows 10
my product HP X7000 Wi-Fi Touch Mouse 
my product number : QA184AA
model number : MOWFFQUL
THANKS

MAHMOUD SHAARAWI

1 REPLY 1

‎10-05-2019 09:31 AM

HP Recommended

Your mouse is from seven years ago and may not have Windows 10 support.

 

Have you connected the USB dongle that the mouse was delivered with and made sure that the batteries are OK?

 

See the following video.  setup is about halfway through the video.


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