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mahmoudshaarawi
New member
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Message 1 of 2
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I have a problem connecting the mouse on Windows 10

HP Recommended
HP X7000 Wi-Fi Touch Mouse
Microsoft Windows 10 (64-bit)

hello,
I have a problem connecting the mouse on Windows 10
my product HP X7000 Wi-Fi Touch Mouse 
my product number : QA184AA
model number : MOWFFQUL
THANKS

MAHMOUD SHAARAWI

1 REPLY 1
erico
Level 17
Level 17
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Message 2 of 2
Flag Post
HP Recommended

Your mouse is from seven years ago and may not have Windows 10 support.

 

Have you connected the USB dongle that the mouse was delivered with and made sure that the batteries are OK?

 

See the following video.  setup is about halfway through the video.

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!
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