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HP Recommended
hp envy all in one
Microsoft Windows 10 (64-bit)

I am not a computer pr/person but I googled the problem and I found out it is due to TCPIP corruption. ( whatever that is!!) 

I followed a few steps using the command prompt as administrator  with 2 commands : netsh winsock reset and then

netsh int ip reset  that works to restore access to everything else that wants to use the internet like google, but it keeps happening. I have no issues if I connect with Edge . 

 

No issues with my wireless signal. 

 

  i have mcaffee installed but am allowing access to the internet on the apps I am using. 

 

Any insignt/ instruction to prevent this from repeating would be appreciated. 

5 REPLIES 5
HP Recommended

Check if you have a proxy server enabled...and Disabled it! that should restore connection in other browsers in case of problems...

or try the Windows Network Troubleshoote: from SETTINGS-->Update and Security-->troubleshoot Tab...and select it from there!

Let us know if it helped

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
HP Recommended

Unfortunately running the windows trouble shooter does not help as it cannot find any issues with the internet ans A  I stated Edge can access the internet, just not anything else  I don't know how to check if I have a proxy enalbed and then  how to disable it.  Sometime if I just reboot the computer it allows access to everthing again  As I stated it has something to do with corruption fo the TCPIP protocol

 supposedly

HP Recommended

Ok try the following commands in command prompt with administrative privileges to manually reset TCP-IP connections

netsh int ip reset c:\resetlog.txt

netsh winsock reset catalog

 

After those ...restart computer 

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
HP Recommended

Yes that works. And I’ve done it a number of times. The question is how to stop it from keep on happening

HP Recommended

1)You can try uninstalling and reinstall the driver from scratch...

2)Also run those 2 windows commands to make sure there are not windows corruption errors.

dism /online /cleanup-image /restorehealth

sfc /scannow

3)Also...try scan it with antivirus/anti-malware.

4)Do a network RESET....go to All settings-->Network and Internet-->Network reset (last option down)

 

If none of the above work...I would suggest you do a reset of you computer to start fresh 

 

 

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
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